Once ARCH OSKAR has received your order ARCH OSKAR will send an electronic invoice to your email address as a confirmation of your purchase. It is important that you enter the correct email address when placing your order. ARCH OSKAR recommends that you save this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.
Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honoured.
ARCH OSKAR offers secure payment methods and you can choose to pay with Visa, Mastercard, Maestro, American Express, PayPal, Google Pay or Apple Pay.
All prices shown on the ARCH OSKAR website, www.archoskar.com, are including VAT, in accordance with the applicable legislation.
Orders made in another person's name without the person's consent, will be reported to the authorities. ARCH OSKAR holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel ARCH OSKAR to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.
Consumers have the right to return the order within 30 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order they should contact ARCH OSKAR in order to get an address to send the goods to. Return shipping is paid by ARCH OSKAR. If you live in a geographical area where the national postal service does not offer returns, the customer may be obliged to pay for the return shipping. If an item is damaged during transport, ARCH OSKAR should be contacted within 30 days for information about compensation.
Warranty term: Two year from the date of purchase. Warranties for products will only cover original manufacturing defects and accordingly not any fault arising upon or after any individual changes of the product’s function and appearance, e.g. rebuilding, upgrading or other configuration of the product. The Customer’s order confirmation constitutes the certificate of warranty. To have replacement covered under this warranty performed, please use our contact form on the "contact" page. In the email you need to specify your name, address, order number and a detailed description of the issue. Finally, write ‘reclaim of purchase’ as the subject of the email. Return shipping is paid by ARCH OSKAR. If ARCH OSKAR cannot find any defects described above, the product will be sent back to the customer.
ARCH OSKAR has the right to adjust prices, add additional cost change product assortment and related information without notice. The purpose with product images and information texts made available by ARCH OSKAR is to reflect the products as much as possible. While we try to ensure that all content on this website is accurate, errors may occur. ARCH OSKAR cannot guarantee that all product images accurately reflect the true appearance of the products, all product images should be seen as illustrations. The product images may differ depending on the color settings on your computer, smartphone or tablet. ARCH OSKAR shall have no liability in case products are sold out, nor typographical errors on the website, e.g. errors in the product description or technical specification, inaccurate prices and price adjustments or incorrect information with regards to whether a product is in stock.
DELIVERY AND CANCELLATIONS
ARCH OSKAR ships worldwide. Deliveries are made in cooperation with the postal services and their partners. You have the right to cancel purchases and return delivered goods by contacting ARCH OSKAR using the contact form on ARCH OSKAR's website within 30 days from receiving the goods (www.archoskar.com/pages/contact-us), provided the goods are unpacked and in the same condition as when you received them. However, the customer is responsible for the risk for transporting the returned goods to ARCH OSKAR.
In cases, you as a customer believe that the delivery is delayed in such a way that you no longer wish to fulfill the order, it is your responsibility to cancel the order. In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with ARCH OSKAR by email. If a product has been discontinued ARCH OSKAR has the right to cancel the purchase and refund the paid amount to the customer. ARCH OSKAR will notify the customer of a replacement or equivalent products if available.
To participate in any competition provided by ARCH OSKAR you must be aged 18 and over.
The winner will be selected by assigning each competitor a number and using random.org or an independent jury from ARCH OSKAR. Full details of the judging process are available on request by emailing email@example.com.
The winner will be announced on our social media where the competition is being held and asked to contact us for further information. The prizes cannot be exchanged, transferred or returned and cannot be redeemed by you for cash or any other prize. You must pay all other costs associated with the prize and not specifically included in the prize. We retain the right to substitute the prize with another prize of similar value in the event that the original prize offered is not available.
It is important that you as a customer carefully check your goods / products when you receive your shipment in order to verify that the products are not damaged and correct. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged or does not match the one you ordered, you shall also contact ARCH OSKAR within 30 days from receiving the product.
Any complaints shall be made to ARCH OSKAR's customer service through ARCH OSKAR's contact form on the contact page. Please supply the order number and the reason for complaint and ARCH OSKAR will get back to you shortly. Same applies for returns. Defective products returned to ARCH OSKAR should be treated as if they were faultless. It is in all types of returns extremely important that the product is packaged in such a way that it cannot be damaged during the returned transportation. ARCH OSKAR has the right to replace defective goods with goods of the same type. If the item has been discontinued, the customer will receive a full refund. In the case that a returned product has no errors or faults, ARCH OSKAR will send the product back to the customer.
ARCH OSKAR responsibility for errors in connection to delivery is limited to existing conditions of sale. ARCH OSKAR bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm.
ARCH OSKAR is not liable for any delays caused by circumstances beyond ARCH OSKAR’s control, e.g. general labour dispute, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above. Such circumstances shall result in relief from damages and other measures. If any such situation should arise, ARCH OSKAR shall inform the Customer accordingly both at the beginning and the end of the period for the current situation. If the situation has lasted for more than two months, both the Customer and ARCH OSKAR are entitled to terminate the purchase with immediate effect.
The www.archoskar.com website may include user generated content, for example social media applications. ARCH OSKAR does not claim any ownership in rights in such content (images, photos and videos etc.) and take no legal responsibility for it. In case you suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service.
INTELLECTUAL PROPERTY RIGHTS
All material that is thought to be subject for intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by ARCH OSKAR, the credited third party or in the public domain. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of ARCH OSKAR.
By submitting a project you formally approve ARCH OSKAR's full right to publish that material on all its platforms, in any given point of time (past and future). You also confirm that all accreditation is correct, that you are the rightful owner of these intellectual properties and/or have the legal right to grant this approval.
ARCH OSKAR does not claim any ownership in rights in submitted content (images, description and videos etc.) and takes no legal responsibility for it. In case you suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service.
ARCH OSKAR is not in any way a competitor with the owners of the third party material that is published throughout its channels. ARCH OSKAR is NOT an architectural firm, architectural designer, architect, interior firm, interior designer, visualization firm, visualization artist, real estate agency, real estate agent, travel agency, construction firm, house renting service or any other competitive authority in the segment of architecture, interior and travel.
ARCH OSKAR may feature material that has not been submitted through its default channel and does not claim any ownership in rights in such material and takes no legal responsibility for it. ARCH OSKAR's goal is to gather the best material in the segment of architecture, interior and travel and display it in an objective and mutually beneficial way, both for the creators and the viewing community.
Contact firstname.lastname@example.org for Removal and/or if you have any questions.
RETENTION OF TITLE
All products remain as ARCH OSKAR property until full payment is made.
All frauds are reported to the authorities and ARCH OSKAR reserves the right to cancel the purchase if any suspicion is raised.
GOVERNING LAW AND JURISDICTION
ARCH OSKAR reserves the right to change these Terms of service at all times. Any changes to these Terms of service will be posted on the Website. Changes will become valid once the Customer has accepted the Terms of service (in connection with a new purchase or while browsing the Website). However, ARCH OSKAR recommends that you periodically visit this page to review the then current terms to which you are bound.